COVID-19 is imposing a lot of challenges for us all. As Pet Stores are considered an essential business, we’re opened from Monday to Saturday, but had our hours reduced as follows: from Monday to Friday, we’re opened from 8 am to 4 pm and, on Saturdays, we are opened from 9 am to 4 pm. On Sundays, we’ll be closed, until further notice.
The welfare of our customers and employees is our priority. We’re following social distancing restrictions and keeping our sanitation and cleaning procedures very thoroughly. If you need to schedule any service, we’re making our best to guarantee that you’ll be in contact with as little people as possible. We’re also providing a free pick-up and drop-off grooming service.
Although there was an increase in the demand of pet food, we’re able to provide what you need, specially those items deemed as essential. Customers are now able to order and pay for what they need through the phone, as we’re offering curbside pick up. You just stop in front of the store and we’ll bring your bags for you.
Crises bring challenges and opportunities. In spite of the many restrictions, we’re trying our best to be creative and guarantee that your pets’ needs and yours are fully met. We would like to ask our customers to have faith that this hardship will end soon. Additionally, we would also like to ask you to continue to support our small business. We’re all impacted, but we will go through this if we stay together.